Privacy Policy

Privacy Policy

This Privacy Policy explains how Lens & Light Studio processes personal data in connection with its website, inquiries, bookings, product photography services, and private delivery features.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
Processing category

How We Use Data

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, arrange product intake, manage approvals, produce and edit images, deliver files through private galleries, handle payments and accounting, maintain records, secure our systems, and meet legal obligations. We may also use limited technical data to operate the website and improve reliability.

Processing is limited to the operational needs of the studio and the website.
Third-party sharing

Service Providers

We may share personal data with trusted service providers that support website operation, communications, booking administration, file delivery, payment processing, storage, or technical maintenance. These parties may process data only for the services they provide to us and under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their tasks.

Contact Information

Email contact
Telephone
+386 31 962 672
Postal address
Trg 10, 3252 Rogatec
Privacy contact
GDPR

GDPR Basis

Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, steps before entering a contract, legal obligation, legitimate interests, or consent where required. The applicable basis depends on the context of the interaction.

If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.

This section is intended for individuals whose data is protected by the GDPR.
GDPR-aware data handling

GDPR Rights

Where applicable, you may request access, rectification, erasure, restriction, objection, or data portability. If processing is based on consent, you may withdraw consent for future processing without affecting prior lawful processing.

GDPR rights are assessed case by case and may depend on the legal basis used.
01 · Collection

Data We Collect

We may collect contact details, inquiry content, booking information, product and shipment details, reference materials, shot lists, payment-related records, gallery access data, and communications about approvals or delivery. We may also process technical data such as device, browser, and usage information when you visit the website or use a private gallery.

The data we collect depends on the inquiry, booking, and delivery steps involved.
02 · Sources

How We Collect Data

We receive data from website forms, email, planning calls, booking and production communications, product intake arrangements, proof gallery interactions, and edited-file delivery. Technical information may be collected through the website and related service tools when they are used.

Most data comes directly from users, while some technical data is generated automatically.
03 · Cookies

Cookie Types

Cookies may be necessary for basic site operation, used to remember preferences, or used for limited analytics and performance review. If a private gallery or similar feature relies on cookies, those cookies are used to support access, session handling, and service stability.

We use only standard cookie categories needed for operation, measurement, and preference handling.
04 · Controls

Cookie Controls

Where cookies or similar technologies are used, you may limit them through your browser settings and, if provided, through the site’s cookie controls. Some functions may not work properly if certain cookies are disabled.

Cookie settings can usually be adjusted in the browser or through available site controls.
User Rights

Your Rights

Depending on your location and the legal basis for processing, you may have rights to access, correct, delete, restrict, object, or receive a copy of certain personal data. You may also raise concerns with the competent supervisory authority if you believe your rights have been affected.

Available rights may be limited where the law requires us to keep or use data.
Requests

How to Make a Request

Requests should identify the data or activity concerned and include enough information for us to review the matter. We may ask for additional details where needed to confirm identity, protect confidentiality, or determine the scope of the request.

We may need to verify identity before acting on a request.
Data Retention

Retention

We keep personal data only for as long as needed for the relevant purpose, including booking administration, production, delivery, accounting, dispute handling, and legal compliance. When data is no longer needed, it is deleted, anonymized, or archived where retention is required by law or a legitimate business need.

Retention periods are based on the purpose of the record and any legal duty to keep it.
Policy Updates

Policy Changes

The updated version will apply from the stated effective date. If a change is material, we will take reasonable steps to make it visible through the website or other appropriate communication channels.

We may revise this policy when our practices, services, or legal obligations change.